The Information We Collect
When registering at Baji online platform, you provide us with personal information such as: full name, address, phone number, postal code, date of birth, email address, ID, credit card details etc, which is stored on our servers, as well as information about any transactions and its payment details, and your inquiries to the customer support.
Third-Party and Publicly Available Sources
Account Setup, Verification, and Management
Only users who are at least 18 years of age and capable of being responsible for their actions on the platform may register and bet on Baji live app, thus by opening an account, they warrant that:
- They understand and accept all risks associated with betting;
- Have reached an age that allows them to legally participate in activities and games in accordance with the law;
- Are legally authorized to accept and sign contracts.
An account must only be registered in the user’s own name with correct personal data. Also, only one account can be created per user, other accounts will be considered as a “Duplicate Account” and will be blocked or deleted.
After Baji registration, each user must undergo a verification procedure by providing correct personal information and a document confirming this information. If the information is not correct, your account may be blocked.
If you are a verified active user of the Baji platform and bet regularly, the platform automatically remembers your preferences and starts personalizing the games, matches, bet types, etc. that interest you. You may be offered different related bets, similar events, games, leagues and more. We base on your interests and suggest related sports, events, tournaments, athletes, games that may interest you. Also, the platform offers popular or trending bets that you may be interested in.
Marketing and Events
We pursue an active marketing policy, so you can find us on various social media platforms such as Instagram, Twitter, Facebook, YouTube, where we post information about upcoming events, tournaments, new bonuses, and share our users’ achievements. If you prefer not to join our social media channels, you can subscribe to our newsletter, where we will keep you informed about all the latest news.
To provide quality services and ensure a fair environment for all users, and for our legitimate purposes, we process and store personal data for risk assessment and management.
Third-party Service Providers & Partners
We hire third parties in order to provide quality services to our users, who are responsible for: processing customers’ information, answering customers’ questions and helping in solving their issues in the customer support service, performing all necessary IT research and surveys, as well as performing payment, sales, marketing, data analysis, and others.
We retain customer’s personal information for as long as it is required for our company’s legal or business needs.
We use the latest data encryption technologies to provide the most secure and strong protection of all data, which is stored at our platform, including personal information of each user, transactions, and others.
How to Contact Us
If you have any questions, issues, or suggestions, you can contact us in different ways:
- In a live chat directly on the site or in the mobile app;
- By email, which you can find on our platform;
- On Whatsapp;
- On Facebook.
Our dedicated team of professionals is available 24/7 and is always ready to help.
You can also find us on Twitter, Instagram and Youtube.